Privacy Policy
Last updated: September 19, 2025
1. Introduction
1PT Grupp Osaühing ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our IT services.
2. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Name, email address, phone number, company name, and business address
- Technical Information: IP address, browser type, operating system, and website usage data
- Service Information: Details about the IT services you request or receive from us
- Communication Records: Records of correspondence and interactions with our team
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and deliver our IT services
- To respond to your inquiries and provide customer support
- To improve our website and services
- To comply with legal obligations
- To communicate with you about our services (with your consent)
- To ensure the security and integrity of our systems
4. Legal Basis for Processing
We process your personal data based on:
- Contractual Necessity: To fulfill our service agreements with you
- Legitimate Interest: To improve our services and ensure business security
- Legal Compliance: To meet regulatory and legal requirements
- Consent: Where you have provided explicit consent
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information with:
- Trusted service providers who assist in delivering our services
- Legal authorities when required by law or to protect our legal rights
- Business partners, only with your explicit consent
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Access controls and authentication systems
- Regular security audits and updates
- Staff training on data protection practices
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Typically, we retain data for:
- Contact information: As long as you remain a client or prospect
- Service records: 7 years after service completion
- Website usage data: Up to 2 years
8. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request access to your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to processing of your personal data
- Restriction: Request restriction of processing
To exercise these rights, please contact us at [email protected].
9. International Data Transfers
As we provide services across CIS countries, your personal data may be transferred to and processed in different jurisdictions. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.
12. Contact Information
If you have any questions about this Privacy Policy or our data protection practices, please contact us: